Financial info: price, discount, insurance, bond & excess

---

Everything relating to money will be covered here. At Spaceships, we pride ourselves on easy-to-understand terms & conditions and the fact that there are no hidden fees. That way you can create your own road trip in New Zealand that won't break the bank.

• Can I change my travel dates? How to change the arrival date?
• Is there such a thing as Damage Waivers - CDW or LDW - when renting a campervan in New Zealand?
• Can I use my own car insurance, credit card insurance or excess insurance policy?
• Is there more info about the Stress-Free Insurance? How does it compare to the other insurance options?
• Can I hire a Spaceship if I am 18? What is the minimum age to hire?
• Can I pay the remaining balance in installments?
• Is there a zero excess / $0 bond insurance option?
• What are your Terms & Conditions?
• Are prices calculated per X hours or day?
• Will unused days be refunded if we return early?
• Which cards are accepted? Debit card or credit card?
• Is there a senior citizen discount on campervan hire?
• Is there a way to protect the vehicle against dents and scratches?
• Is theft of personal items covered by the campervan insurance?
• Is there an insurance add-on like snow insurance?
• How much am I liable for in case of an accident or damages?
• Is your Stress-Free Insurance the same as travel insurance?
• Is it possible to reduce the deposit to zero?
• Does the cardholder name need to be the same as the main hirer/driver?
• Is there a loyalty discount for repeat customers?
• Is there a discount or promo code to get an even better deal on campervan hire?
• Can I upgrade or downgrade the insurance once I have made a booking?
• Are there payment fees or credit card costs?
• When will you put the hold on my card for the bond?
• Where can I find your Terms & Conditions and the insurance details?
• Are there toll roads in New Zealand? How do we pay toll?
• How can I check availability and prices?
• Why has the price changed since I last checked?
• What is a relocation fee? When does it apply?
• Do you offer special deals on long hires?
• Am I insured to drive the camper on unsealed roads?
• Do you offer glass cover or windscreen insurance
• How can I find the lowest rate? What's the cheapest time of year to travel?
• Is there a charge for additional drivers?
• Are there any hidden costs once I pay for my hire?
• What does the excess (bond) mean?
• Can I hire and drive a Spaceships campervan on a New Zealand or Australian provisional licence?
• Are there extra one way hire fees?