The free transfer option was available until 30 June 2024. If you have Free Transfer listed in your booking details, the info below is for you. If your booking details mention Transfer Credit, the new transfer system applies to you.
If your booking details mention Free Transfer, a free one-way transfer to the depot is included. This is only valid if you wish to pick up your Spaceship on the day you arrive in New Zealand and is one way from the airport or city to our depot (in Auckland) or one way from the airport to our depot (in Christchurch)
How to book the free transfer to our Auckland depot
As soon as you have cleared customs & immigration and have picked up all your baggage OR have checked out of your hotel/motel/hostel in the city centre (CBD) please call us on our freephone number 0800 772 237 (select option #2). The number is free to call within New Zealand).
As soon as you are connected to Spaceships HQ, you'll have the following options:
#1 to book a Spaceship
#2 to talk to a crew member about your booking or transfer
#3 to talk to NZRA aka roadside assistance (available 24 hours a day)
Select option #2 to arrange the transfer and the crew will send a taxi your way. This needs to be done on the day of pick-up. The transfer service cannot be pre-booked.
More info about the Spaceships Auckland depot, address, how to get there and more.
How to book your free transfer in Christchurch
Getting from Christchurch Airport to the Spaceships depot is super easy. Our Christchurch depot is approximately a 10-minute ride from the airport arrivals hall (20 minutes by foot). 1 Free one-way transfer from the airport to the depot is provided if your booking details have the Free Transfer item listed, this will be organised through Spaceships. Call on the day of pick up our freephone number 0800 772 237 - select option 2 (free within New Zealand).
For others, the cost of a paid transfer can vary. This also goes for the transfer from the depot back to the airport at the end of your #SpaceshipsRoadtTip. Only the transfer from the airport to our depot is included in the free one-way transfer.
The transfer in Christchurch is only from the airport to the depot. It cannot be used from the city. If you are in the city you can either go to the airport and use the transfer service or come straight to the depot using Uber.
More info about the Christchurch depot, address, how to get there and more.
Bookings made on or after 1 July 2024 for travelling 28 days or more, qualify for the new Transfer Credit system (more info).