Wondering how to report an insurance claim when something has happened on the road? Or what to do if you've made a scratch on the car by brushing against or hitting something? How to report problems or issues while roadtripping in New Zealand?
No matter what happens on the road, the Spaceships Crew and our 24-hours Roadside Assistance Provider (NZRA) are ready to help. Even if it is just for a question or a chat, our friendly crew is here to help. See all contact options: email, chat, phone and more.
Our telephone number is a freephone/toll-free number that can be called for free using an overseas SIM card or any local phone or pay-phone.
If you are in an accident, make sure you are safe first, then contact us. If someone has damaged your Spaceship, there is an issue or a tyre goes flat, CONTACT US FIRST!
Contact Spaceships & Roadside Assistance
Freephone (within New Zealand: 0800 772 237 free to call while in New Zealand (even with an overseas SIM card). You don't need to add +64 in front of the 0800 number. Just call 0800 772 237 on any payphone, courtesy phone or your mobile.
As soon as you are connected to Spaceships HQ select option #3 to talk to NZRA aka Roadside Assistance (available 24 hours a day)
Do not try to repair things yourself - no matter how skilled you are - and don't go to a workshop without our approval. Getting repairs or fixes done without our approval may result in not getting a refund for it.
The Spaceships Crew is here to help, so contact us first, no matter the selected insurance level. We need to make sure that any repair or fix is done according to our high standards. It's a matter of safety and quality control.
So whatever happens, a dent, a scratch on the car, or any issue or question, contact the Spaceships Crew first. We are here to help.