Wondering when you have to pay the remaining balance? The remaining balance of your hire is required at least 7 days before you pick up your Spaceships campervan.

It can be paid via our secure Payment Portal by credit card or debit card. You can also see how much the remaining balance is, just by logging into the payment system.

You can pay the remaining balance at any time or day, as long as it is done at least 7 days before your scheduled day of pick-up.

Why it matters to pay on time

Some travellers feel that paying the remaining balance at the depot is easier in case of flight delays or needing to change their booking. But the opposite is true: paying the balance on time (so at least 7 days before pick-up) gives you a worry-free start of your road trip.

Delayed flight? Our Crew can sort everything for you

If your flight is delayed, the Spaceships Crew can easily change your booking to an after-hours pick-up, so your campervan will be waiting for you whenever you arrive. When the balance isn't paid yet, this is not possible: you would need to make the payment yourself while dealing with your delayed flight - and airport wifi is not always reliable or available.

Card issues? Better to find out early

Sometimes a bank blocks a payment, for example when it's the first time you use your card to pay in New Zealand dollars. If that happens, it's much easier to fix when it's discovered a week or more before pick-up, rather than on the day itself - especially if your bank is overseas, in a different time zone. Discovering it early gives you and your bank time to sort it out. See what to do if your payment has been declined.

No currency surprises

Paying early means the amount you pay is settled in today's exchange rate, so a change in the currency exchange rate closer to your trip can't make your road trip more expensive. See recognising payments on your card or bank statement for more info about payments from overseas.

One less thing to worry about

With the balance paid on time, you can focus on what really matters: your #SpaceshipsRoadTrip. No payments to think about on pick-up day - just arrive, get the keys and start exploring.