The Online Check-in must be completed in full before picking up your campervan. This can be done up until 1 day before the scheduled day of pick-up. If the check-in isn't done by then our crew cannot send you the pick-up instructions, which could lead to a delay in the pick-up process or even having to pick up a day later.
If you completed the check-in process, the Online Check-in Portal remains open until 1 business day before your schedule pick-up. This allows you to make changes to your details, selected insurance, accessories etc.
if you haven't completed the check-in process, the Online Check-in Portal remains open until you have completed the check-in. However, this could lead to a delay in the pick-up process - having to pick up a day later - especially if you are picking up outside of office hours or on a weekend day and we're unable to get the campervan ready in time due to missing important check-in info. No vehicle can leave our depot without the check-in being completed in full!
To avoid delays in the pick-up process, it is highly recommended to do the Check-in Process as soon as possible. The Check-in Portal opens once your booking is confirmed and as you can always come back to make changes there is no reason to delay the Online Check-in Process. Do it now and you'll have one less thing to worry about.