The toilet of our self-contained campervans is easy to use, & clean / sanitise. We'll also show you how to remove the freshwater & grey water tanks, so you can empty the grey water tank and refill the fresh water tank. Stuck with a toilet that is not flushing? See the troubleshooting tips below. Here's how to do all this, shown in the video below.
The new version of our self-contained campervans was launched in 2024 and is according to the latest self-contained specs. The toilet is fixed yet easy to use and clean.
Toilet not flushing? Troubleshooting tips
The toilet is flushed with a hand pump, so no electric pump is involved. If the toilet is not flushing, work through these checks:
Check the flush tank: the flush tank needs water (with the pink chemical liquid) for the hand pump to flush the toilet. If it is empty, refill it.
Pump a few extra times: if the flush tank was empty or the toilet has not been used for a while, prime the hand pump by pumping it several times until water flows into the bowl again.
Check for a blockage: make sure nothing is blocking the hand pump mechanism or the opening to the waste cassette.
Check the waste cassette: if the toilet cassette is full or not seated correctly, the toilet may not flush properly. Empty the cassette (see below) and make sure it is placed back correctly.
Still not flushing? Contact us via freephone, email or WhatsApp — see all contact options on our contact page and we will help you out.
How to remove and empty water tank and toilette cassette
Go to a dump station the official location for campers to empty their grey water tank and toilette cassette. See Camping & Road Trip app for locations. Once at the dump station, here's how the process of removing and emptying the tanks goes.
Move the passenger seat forward for extra space and easier access to the water tanks and toilette cassette
Disconnect the freshwater hose
Disconnect the grey water hose
Remove the fresh water tank to refill it
Remove the grey water tank to empty it at the dump station
Attach the extra plug hose under the sink to prevent spilling\
Attach the extra plug to the grey water tank to prevent spilling while moving it
Now that the water tanks have been removed you can access the toilet cassette that is located under the toilet.
Grab the latch to release the toilet cassette and remove it
Empty the grey water tank and the toilette cassette
Refill the fresh water tank
Then put all tanks back in their place.
Video: how to sanitise the toilet and remove/empty water tanks & toilette cassette
Use the blue chemical liquid at the start of your trip to break down waste in the toilet. Don't add it just before returning the van.
Use the pink chemical liquid in the flush tank to clean and freshen the toilet during your trip.
See the video below for detailed instructions.
Topics: Wie funktioniert die Toilette, Toilette spült nicht