We have added heaps of info to make the preparation for your #SpaceshipsRoadTrip 🖖 in New Zealand as easy as possible. And there's heaps of info that deals with things that can happen when on your road trip. So any question that starts with HOW TO or HOW CAN I will be answered on the How To Section of our Self-Service Pages.
And this is what you can expect to find there.
How to upgrade the insurance and reduce the excess to $0 - Info about our most comprehensive insurance cover with no excess at all. Read all about it.
How to add optional campervan accessories to your booking - See the full list of accessories for hire and how much they cost. Adding them to or removing them from your booking is easy and is something you can do yourself.
How to pick up your campervan after-hours - outside of office hours. This is a free & digital self-service pick-up process at Spaceships. See how after-hours and contactless pick-ups work.
How to turn turn your Ferry Voucher into a Ferry Booking. Once you have added a Spaceships Ferry Voucher to your booking, you just need to send in your ferry sailing date(s) so we can issue your FLEXIBLE Ferry Ticket.
How to find free & budget campsites in New Zealand. See which camping & road trip apps are recommended by Spaceships (more info).
How to get the NZ Frenzy guidebooks for free. Well, that is easy: book a Spaceships campervan and we'll add them for free to your booking (read more about it).
How to organise your campervan and what (not) to bring. Simple campervan & camping life hacks to make your life on the road even easier (more info).
How to hire a campervan when you are under 21. Easy, at Spaceships anyone 18 years of age or older with a valid driving licence can hire & drive a Spaceships campervan in New Zealand (more info).
How to find the lowest price for campervan hire and how to request a price match. Our advanced booking system always gives you the lowest price available on the selected date/route combo (read more about it).
How to pay toll roads in New Zealand. Easy, no need to pay tolls as all Spaceships are on our Toll Account, so we'll process the tolls for you without adding an admin fee. Read more about this toll system.
How to go camping in New Zealand with a baby. Yes, some Spaceships campervans can be fitted with a child seat or baby seat. And yes, you can bring your own or hire one from us. See for more info.
How to change a tyre or replace a flat tyre. An easy explanation - in text and video - about what to do when you have a flat tyre on your road trip.
How to use the rear awning. See how easy it is to set up the rear awning. This video will show you how to do it.
How to put on snow chains, how to use snow chains. A range of videos that will show you how to use snow chains on your Spaceships campervan.